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Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years. The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community listening sessions organized and facilitated by seven community mediation centers from 2021 to 2022 involving residents from Cambridge, Framingham, Lowell, Lynn, Vineyard Haven, Greenfield, and Leominster in Massachusetts. The report also contains a literature review of diversity, equity and inclusion research, particularly on nonprofits and DEI in mediation/ADR. This research offers findings for Massachusetts community mediation to increase diversity, equity and inclusion and offers recommendations that are broadly applicable for all community mediation systems interested in developing their own DEI systems across the globe.

Submissions from 2024 2024

Increasing Housing Stability Through State-Funded Community Mediation Delivered by The Massachusetts Housing Mediation Program (HMP) FY2023 Evaluation Report, Madhawa Palihapitiya and Karina Zeferino

Youth Program FY2024 Evaluation Report December 2024, Madhawa Palihapitiya and Karina Zeferino

Submissions from 2023 2023

Addressing Barriers to Diversity, Equity, and Inclusion in Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, and Karina Zeferino

Increasing Housing Stability Through State-Funded Community Mediation Delivered by The Massachusetts Housing Mediation Program (HMP) in FY2022, madhawa Palihapitiya, David Sulewski, Karina Zeferino, and Jarling Ho

Addressing Barriers to Diversity, Equity, and Inclusion in Massachusetts Community Mediation, Madhawa Palihapitiya, Shino Yokotsuka, Karina Zeferino, and Jarling Ho

Massachusetts Community Mediation Center Grant Program (CMC-GP) Fiscal Year 2023 Report and Evaluation, Madhawa Palihapitiya and Karina Zeferino

Submissions from 2022 2022

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2022 Report & Evaluation, Madhawa Palihapitiya

Submissions from 2021 2021

Eviction: A story of displacement, kaila o. eisenkraft

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2021 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Increasing Housing Stability Through State-Funded Community Mediation Delivered by The Massachusetts Housing Mediation Program (HMP): Evaluation Report, Madhawa Palihapitiya, David Sulewski, kaila o. eisenkraft, and Jarling Ho

Submissions from 2020 2020

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2020 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

PARENT MEDIATION PROGRAM EVALUATION REPORT: FISCAL YEAR 2020, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Parent Mediation Program Evaluation Report: Fiscal Year 2020, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Probate & Family Court Onsite Mediation Program: Fiscal Year 2020 Implementation & Evaluation Report, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2019 2019

Massachusetts Community Center Grant Program: Fiscal Year 2019 Report & Evaluation, kaila o. eisenkraft

Parent Mediation Program Evaluation Report: January-June 2019 & Fiscal Year 2019, kaila o. eisenkraft and Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2019 report & evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Using Court-Connected ADR to Increase Court Efficiency, Address Party Needs, and Deliver Justice in Massachusetts, Madhawa Palihapitiya, Susan Jeghelian, and Kaila Eisenkraft

Submissions from 2018 2018

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2018 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Massachusetts Office of Public Collaboration Parent Mediation Program: Fiscal Year 2018 Evaluation Report, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2017 2017

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2017 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Massachusetts Office of Public Collaboration Parent Mediation Program: January-June 2017 and Fiscal Year 2017 Evaluation Report, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2016 2016

Massachusetts Office of Public Collaboration Parent Mediation Program January-June 2016 and Fiscal Year 2016 Evaluation Report, Kaila Eisenkraft

Access to Justice in the United States with Massachusetts Examples: An Introduction, Kaila Obstfeld Eisenkraft

Legislative Study: Massachusetts Municipal Conflict Resolution Needs Assessment, Final Report, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2016 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Youth empowerment for conflict resolution, Madhawa Palihapitiya

Submissions from 2015 2015

Intervening in School-Based Youth Conflict: Violence Reduction, Positive Youth Development, Peer Mediation, and Conflict Resolution Education, Kaila Obstfeld Eisenkraft

Legislative Study: Massachusetts Municipal Conflict Resolution Needs Assessment, Interim Report, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2015 Report & Evaluation, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2014 2014

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2014 Report & Evaluation, Susan Jeghelian, Madhawa Palihapitiya, and Kaila O. Eisenkraft

Massachusetts Community Mediation Center Grant Program, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2013 2013

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2013 Year-End Report & Evaluation, Susan J. Jeghelian, Madhawa Palihapitiya, and kaila o. eisenkraft

Massachusetts Community Mediation Center Grant Program, Massachusetts Office of Public Collaboration, University of Massachusetts Boston

A Study for the Design and Administration of a Successful Foreclosure Mediation Program in Massachusetts, Madhawa Palihapitiya and Kaila O. Eisenkraft

Community mediation of parenting disputes between estranged parents, Madhawa Palihapitiya and Kaila Obstfeld Eisenkraft

Submissions from 2012 2012

Massachusetts Agricultural Mediation Program, Courtney Breese and Massachusetts Office of Public Collaboration, University of Massachusetts Boston

MA Forest Futures Visioning Process, Loraine Della Porta and Massachusetts Office of Public Collaboration, University of Massachusetts Boston

The Parent Mediation Program – A Pathway to Cooperative Parenting, Mette Kreutzmann and Massachusetts Office of Public Collaboration, University of Massachusetts Boston

The Massachusetts Community Mediation Centers Program, Madhawa Palihapitiya and Massachusetts Office of Public Collaboration, University of Massachusetts Boston

Submissions from 2011 2011

Longfellow Bridge Task Force Process Evaluation Report, Susan Jeghelian and Madhawa Palihapitiya

Legislative Study: A Framework to Strengthen Massachusetts Community Mediation as a Cost-Effective Public Service, Susan Jeghelian, Madhawa Palihapitiya, and Kaila Eisenkraft

Submissions from 2010 2010

Forest Futures Visioning Process: Evaluation Report, Madhawa Palihapitiya

Submissions from 2009 2009

Stages of Judgment Citizen Court Experiment Report, Courtney Breese

Legislative Hearing on MA Foreclosure Mediation Program Bills: Written Testimony to the Joint Committee on the Judiciary, Susan Jeghelian and Madhawa Palihapitiya

Submissions from 2008 2008

Democracy in Practice: Lessons from New England, Madhawa Palihapitiya and Kevin Dye

Submissions from 2006 2006

Research-Informed Models for Communicating the Value of Court-Connected Alternative Dispute Resolution for Public Funding, Kevin Dye