Date of Completion

12-2-2018

Document Type

Open Access Capstone

Degree Name

Master of Education (MEd)

First Advisor

Carol Ann Sharicz

Abstract

Physician burnout syndrome is epidemic within the U.S. healthcare system. Burnout is defined by three main criteria: emotional exhaustion, depersonalization, and a low sense of personal accomplishment, and its prevalence is highest among primary care providers. The VA’s All Employee Survey (AES) demonstrates that more than 50% of physicians working for the VA Healthcare System exhibit at least one of these symptoms. The literature discusses that this syndrome can be improved by increasing physician resilience. This capstone project first analyzed the need for resiliency training among VA primary care providers. After the needs analysis, an online training that encompassed mindfulness as a way of building reliance was created. This training will be presented to the leadership at VA Boston, and it will serve as an initial attempt to decrease provider burnout among this organization’s primary care physicians.

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