Date of Completion

Spring 4-29-2017

Document Type

Open Access Capstone

Degree Name

Master of Education (MEd)

First Advisor

Carol Ann Sharicz


This paper explores how knowledge workers face uncertainties in the job market and how workers sustain a decades-long career in the midst of technology changes and globalization pressures. In particular, this paper asks how knowledge workers self-assess knowledge gaps, discover appropriate learning opportunities, demonstrate mastery, and promote credentials across decades-long careers. Interviews with 8 knowledge workers in educational publishing, an industry undergoing workforce changes due to market disruption, provides real-world context to this research question. Taking into account various theoretical frameworks offered for adult education and also reviewing the realities of the postmodern workplace, the paper outlines the hurdles impairing the knowledge worker’s ability to design effective self-directed learning to up-skill.