During Fiscal Year 2019, the Parent Mediation Program, administered by the Massachusetts Office of Public Collaboration. proved to be an effective dispute resolution program, in which local community mediation centers served the need of divorcing, separating, and never married parents for assistance with resolving their disputes over parenting issues that arose within divorce or separation contexts to the satisfaction of nearly all parties. Under Program auspices, mediation services were provided mostly to a lower-income population, whose racial/ethnic diversity generally reflected Massachusetts demographics. Many surveyed participating parents received mediation benefits in the form of settled parenting disputes, diminished court intervention, and progress with reducing conflict and increasing communication between parents.
Massachusetts Office of Public Collaboration. (2019). Parent Mediation Program Evaluation Report: January-June 2019 & Fiscal Year 2019. Boston, MA: Massachusetts Office of Public Collaboration, John W. McCormack Graduate School of Policy & Global Studies, University of Massachusetts Boston.