Date of Completion

Spring 5-3-2014

Document Type

Open Access Capstone

Degree Name

Master of Education (MEd)

First Advisor

Dr. Steven Schatz


Natural gas leaks and explosions are growing problems across the country. Recommended Practice (RP) 1162, a federal regulation, requires pipeline operators to implement public awareness programs. One key stakeholder audience includes first responders and fire departments.

This training was developed for a Utility Company, who is a regional pipeline operator, to teach first responders response protocols of different types of natural gas incidents. The module not only helps the Utility Company meet its RP 1162 outreach requirements but also fills educational gaps of firefighters.

To design this training, a team of subject matter experts was assembled to develop the content with regard to protocols in the various regional territories to create a unified training program. Once the content was developed, an online elearning module and reference materials were developed and implemented.

A formative evaluation was conducted by way of a short survey and review and feedback process. Recommended changes were implemented for the live release of the online training. Online learning is gaining favor within the firefighter training industry. Its self-paced nature has strong appeal due to the firefighters’ unpredictable schedules. Many firefighters are required to complete additional training hours during the year, so it benefits them to receive a certification of mastery and completion. The final training provided by the Utility Company provides printable certificates upon the successful completion of the module and quiz, with a passing grade of at least 80%.

The training program offers firefighters access to important, potentially life-saving information about natural gas incident response.