Title

Development of the Progressive Employment Dual Customer Model for Vocational Rehabilitation

Document Type

Article

Publication Date

2018

Abstract

BACKGROUND:Current trends in vocational rehabilitation value demand-side “dual customer” approaches that serve both businesses and job seekers with disabilities, as well as approaches that use rapid engagement in work-based experiences. OBJECTIVE:This conceptual paper describes the evolution of Progressive Employment (PE) in Vermont and aims to define the key features and critical components of PE as a distinct model of dual customer service delivery. CONCLUSION:The PE approach has promise as an effective dual customer model with high potential for replicability in employment systems, especially for job seekers with little or no successful work experience. Salient elements of the model and replication considerations are discussed.

Community Engaged/Serving

Part of the UMass Boston Community-Engaged Teaching, Research, and Service Series. //scholarworks.umb.edu/engage

Publisher

IOS Press

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