Document Type
Research Report
Publication Date
3-2025
Keywords
aging, mobility, community, transportation, gerontology, disabilities, loneliness, social isolation
Disciplines
Gerontology | Social Welfare
Abstract
This study follows a 2022 evaluation report UMass Boston researchers conducted for MART of a pilot program whose measurable aims were to demonstrate (pre/post) an increase in ridership, destinations, trips provided, and shared rides coordinated across the participating COAs. The pilot with four participating COAs was ambitious and while the results indicated some early successes (rider satisfaction), more areas for improvement were noted (software and transition to the use of digital technology). (Silverstein et. al., 2022) Since then, MART has adopted a new software program and collaboration with My Senior Center, a senior 4 center management and reporting system. MART approached CDSRA at UMass to assess the new system across a broader range of participating COAs.
Community Engaged/Serving
Part of the UMass Boston Community-Engaged Teaching, Research, and Service Series. //scholarworks.umb.edu/engage
Recommended Citation
Coyle, Caitlin E.; Silverstein, Nina M.; Jansen, Taylor; and Gleason, Shayna, "Enhancing Transportation Options for Older Adults: Served by Councils on Aging with Support from the Montachusett Area Regional Transit Authority (MART): A Program Validation Study" (2025). Center for Social and Demographic Research on Aging Publications. 96.
https://scholarworks.umb.edu/demographyofaging/96
Comments
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