Document Type

Research Report

Publication Date



In 2000 the Department of Commerce awarded the Lake County (IL) Department of Planning, Building and Development a Technology Opportunity Program (TOPS) Grant to implement Project IMPACT. The project’s goals were “to improve access to and delivery of human services for low-income residents, strengthen community planning and resource allocation, and enhance understanding of data on homelessness that can be gathered and aggregated on local and national levels to accurately capture the scope of the problem and the effectiveness of efforts to ameliorate it.”

The Center for Social Policy (CSP) at the McCormack Graduate School of Policy Studies, University of Massachusetts Boston was hired to produce a series of evaluation reports of Project IMPACT. This is the third and final report, which looks at year three activity as well as the overall results of IMPACT. This report covers the period of time from September 1, 2000 through the end of 2003.

We ask three questions in this final report:

  1. Has the project met the goals laid out at the onset of implementation?
  2. Is Project IMPACT on track to be sustainable?
  3. Has it all been worth it?

The answer to these questions is a qualified yes. That is, some vital goals have certainly been met, yet obstacles remain.


Part 3 of 3 evaluation reports.

For the Year One Evaluation Report, see:

For the Year Two Evaluation Report, see:

LakeCountyYear1.pdf (1110 kB)
IMPACT – Information Management, Public Access, Community Transformation: Year One Evaluation Report, September 1, 2000 through August 31, 2001

LakeCountyYear2.pdf (217 kB)
IMPACT – Information Management, Public Access, Community Transformation: Year Two Evaluation Report, September 1, 2001 through August 31, 2002



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