Document Type
Presentation
Publication Date
2024
Keywords
Artificial Intelligence, Mental Health, ChatBot
Disciplines
Artificial Intelligence and Robotics | Psychiatric and Mental Health
Abstract
Real-World Problem: There is a global shortage of mental health professionals, especially in underserved areas. AI-based chatbots could help fill this gap, but there are serious ethical concerns about the quality of care and efficacy of such chatbots.
Solution: This is a non-technical project that involved conversing with existing chatbots in an effort to develop a normative framework that could be used by future AI therapy bot developers. This framework seeks to build on, and operationalize, some of the insights from the recently published whitepaper on the ethics of chatbot therapy by the UMass Boston Applied Ethics Center. This presentation briefly summarize the insights from that white paper, documents our experimentation with the AI tools, and offers insights based on this experimentation for how to improve AI therapy bots.
Community Engaged/Serving
Part of the UMass Boston Community-Engaged Teaching, Research, and Service Series. //scholarworks.umb.edu/engage
Recommended Citation
Piam, Samatrai; Mahawar, Digvijay; Kinali, Meric; Surentha, Luxman; Comeau, Jackson; Rauch, Gail; and Turner, Cody, "HACK24F: AI and Mental Health: Addressing the Therapy Gap" (2024). Paul English Applied Artificial Intelligence (AI) Institute Publications. 2.
https://scholarworks.umb.edu/ai_pubs/2
Comments
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