New England StatNet: A Community of Practice in Performance Measurement

Authors

Michael J. Ward, University of Massachusetts BostonFollow
Amy E. Smith, University of Massachusetts BostonFollow
Edward J. Collins, Jr. Center for Public Management, University of Massachusetts BostonFollow

Document Type

Presentation

Publication Date

4-10-2013

Abstract

One way public organizations improve services is through the implementation of performance measurement programs. To help public managers address the challenges of performance measurement, knowing how others are using data in decision-making is valuable. Communities of practice are one way for public managers to access such information. StatNet began in 2008 as a network of municipal officials using data-driven performance management approaches. The group gathers three times per year for in-depth discussion of municipal governance, focusing on topics such as police, fire, budgets, constituent relations and DPWs.

Comments

Presented as part of the poster showcase at the Office of Community Partnerships' Community-Engaged Partnerships Symposium on April 10, 2013 at UMass Boston.

Recommended Citation

Ward, Michael J.; Smith, Amy E.; and Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston, "New England StatNet: A Community of Practice in Performance Measurement" (2013). Office of Community Partnerships Posters. 148.
https://scholarworks.umb.edu/ocp_posters/148