A Model of Employment Supports for Job Seekers with Intellectual Disabilities

Alberto Migliore, University of Massachusetts Boston
Kelly Nye-Lengerman, Institute for Community Integration
Oliver Lyons, University of Massachusetts Boston
Jennifer Bose, University of Massachusetts Boston
John Butterworth
ThinkWork! at the Institute for Community Inclusion at UMass Boston


Interviews with 16 employment consultants—triangulated with job seekers, family members, and supervisors—revealed a model of employment supports aligned with the elements described in the literature, although with an added emphasis on (a) building trust as a key element starting from day one; (b) a circular process converging on the job match; (c) and flexible intensity of supports. The model can be used for improving clarity in communication with employment consultants about effective employment support practices for assisting job seekers with intellectual and developmental disabilities.