Document Type

Research Report

Publication Date



This report summarizes the program evaluation findings of a Boston-based organization’s Medical Escort program. This “door-through-door” service strives to provide medical transportation, physical assistance, and emotional support to elders on their way to the doctor’s office, during medical appointments and on the way back home again. By offering added assistance the program attempts to remove environmental barriers associated with access to health care. This evaluation combines previously collected program statistics with surveys (32) from program volunteers and phone interviews (78) with recipients.


Final report prepared for the National Center for Senior Transportation and FriendshipWorks by Lauren A. Martin, MSc (2010 NSCT Student Scholar) at the University of Massachusetts Boston.



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