Document Type

Research Report

Publication Date



This Independent Information Technology Assessment (IT Assessment) arose from long­standing concerns among various elected and appointed officials in the Town of Middleborough about the efficiency and effectiveness of the procurement and deployment of information technology (IT) in both the Town and in the School Department. At Middleborough’s direction, the IT Assessment specifically excluded the Police and Fire Departments as well as the Middleborough Gas and Electric Department.

Recognizing the need for a completely independent analysis of these issues, Middleborough contracted with the Edward J. Collins, Jr. Center for Public Management (the Collins Center), located within the McCormack Graduate School of Policy Studies at the University of Massachusetts Boston. The scope of work of the IT Assessment addressed the four tasks Middleborough had identified:

  1. Complete a review of the planning for future technology, security, wireless access, remote access, and expansion; and provide the Town with comments and recommendations that confirm and refine current plans. This review will concentrate on School Department and General Government Three Year Technology Plans.
  2. Assess the current data and network security measures Town­wide and provide the Town with comments on the current status of security measures and enhancements that may be required. Costs for recommended improvements will be identified.
  3. Assess the current Disaster Recovery Plan.
  4. Assess the IT Department in terms of physical security and protection of equipment.


Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston



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