This report presents the results of the management assessment of the Lowell Public Works Department conducted by the University of Massachusetts Boston’s Collins Center for Public Management.
The project team conducted a comprehensive organization and management analysis of the Department's existing operations, service levels, infrostructure management, organizational structures and staffing levels. The analysis was to be fact-based and include all aspects of service provision by the Department.
Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston, "Management Assessment of the Public Works Department: City of Lowell, Massachusetts" (2012). Edward J. Collins Center for Public Management Publications. 22.