Document Type

Research Report

Publication Date



At the request of the Norwell Board of Selectmen, the Collins Center for Public Management has conducted a review of the finance operations of the Town. The Center’s mandate was to assess the finance operations to identify opportunities to improve efficiency and effectiveness. To fulfill its mandate, the Center took four steps: (1) Review of Town documents, (2) Interviews with staff and members of various Boards, (3) Review of related research on other communities, and (4) Conversations with additional experts in municipal finance. As with all Massachusetts municipalities, the Town of Norwell is facing a difficult fiscal environment. Norwell also faces another challenge that is common to Massachusetts towns: a decentralized structure that spreads out decision‐making authority and responsibility across a wide range of boards and officials. Facing these challenges, the Town can draw on a significant number of assets. In general, the Town has a deep pool of talented and dedicated staff, elected officials, and volunteers. It is one of the very small number of Massachusetts municipalities that maintains a AAA bond rating.


Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston



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