Ensuring that job seekers with disabilities receive high-quality supported and customized employment services is key for increasing their chances of achieving their career goals. This paper describes the findings from piloting ES-Coach with nine employment programs in Minnesota and Massachusetts. ES-Coach is a tool designed to help teams of employment consultants visualize their employment support practices and leverage that information to reflect, set goals, and take action for continuous quality improvement.
Part of the UMass Boston Community-Engaged Teaching, Research, and Service Series. //scholarworks.umb.edu/engage
ThinkWork (2023). Leveraging Data to Deliver Quality Employment Services: Supporting Employment Consultants with ES-Coach. Spotlight on Research. Boston, MA: University of Massachusetts Boston, Institute for Community Inclusion.
Journal of Vocational Rehabilitation