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People with intellectual disability, autism, and other developmental disabilities have successfully demonstrated their ability to work in the general labor market. Yet their employment rate remains substantially lower compared to the general population without disabilities. Scaling up the employment outcomes of this population requires improving the effectiveness and efficiency of employment support systems. To this end, this paper recommends supporting employment support providers rethink how they use their management information systems (MIS): from primary tools that automate billing and compliance, to tools that track metrics for continuous quality improvement. Since federal and state funding policies are the main factors shaping how MIS are currently used, this paper recommends that federal and state policy guidelines be issued to enable employment support providers leverage their MIS for improving effectiveness and efficiency, and thus scale up employment outcomes of job seekers.



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