In October 2005, the Institute for Community Inclusion at UMass Boston hosted Mission: Employment II, a conference that brought together people with disabilities and workforce, rehabilitation, and employment professionals. Representatives from the Massachusetts Business Leadership Network (MassBLN) presented these tips on how employment service providers can better respond to companies' needs.
Kugler, Rick and Thomas, Cindy, "MassWorks: Creating Effective Business Partnerships: What Businesses Want Human Service Agencies to Know" (2006). MassWorks Series, Institute for Community Inclusion. 3.