Document Type

Research Report

Publication Date



The Workforce Investment Act (WIA) emphasizes coordination and collaboration for better service delivery between state departments of Vocational Rehabilitation (VR) and other One-Stop partners. Although WIA's requirements for VR participation are clear, the parameters of this partnership are flexible and depend on a variety of factors within each state and local system. Defining the role of VR has had its challenges, as is the case for many partners in the WIA system. However, there are numerous examples of VR agencies working creatively to establish effective partnerships that positively influence services for job seekers with disabilities in the One-Stop system. The following examples are offered for workforce systems as they consider the most appropriate role for local VR partners. This brief is part of a series of products offering practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. Topics covered in other briefs include fiscal issues, models of involvement for community-based disability organizations, addressing staff knowledge and concerns, and the underutilization of One-Stops by individuals with disabilities. The source of the information presented below is from case studies conducted in Los Angeles, California; Colorado Springs, Colorado; Wilmington, Delaware; New Orleans, Louisiana; Utica, New York; and Clark County, Washington. These case studies were conducted by researchers at the Institute for Community Inclusion at University of Massachusetts Boston. The quotes used in this brief are drawn from our interviews with One-Stop partner staff. To preserve confidentiality, staff names and titles have been omitted.


Case Studies Issue 10



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