Date of Award
Campus Access Dissertation
Doctor of Philosophy (PhD)
The need for long-term care workers (LTCW) will grow significantly as the American population ages. Understanding the factors that impact job satisfaction of this workforce has important implications for policy and practice. Previous research has demonstrated the effect of occupational stress and organizational social capital on the job satisfaction of these workers; however, there is no consensus on the conceptualization of the constructs developed to measure organizational social capital and occupational stress. In addition, much less is known about the impact of race/ethnicity and immigration status on these relationships.
For this research, data was extracted from the National Nursing Assistant Survey (2004), and exploratory factor analysis was utilized to examine if the constructs developed to measure organizational social capital and occupational stress were supported empirically. To examine relationships between variables of interest, both bivariate and multivariate analyses were conducted. In addition, the interactive effects of race/ethnicity and immigration status were explored.
Results suggested that organizational social capital, occupational stress, and immigration status (specifically for resident/alien workers), impacted the job satisfaction of long-term care workers. Findings also suggested that cognitive social capital (questions measuring supervisory support) mediated the relationship between immigration status and job satisfaction. Implications for policy and practice are discussed.
Hawes, Frances, "Occupational Stress and Job Satisfaction of Long Term Care Workers: The Impact of the Social Working Environment" (2020). Graduate Doctoral Dissertations. 609.