Document Type

Research Report

Publication Date



This Information Technology Review addresses the scope of work in the context of Ipswich as a $36 million enterprise and in part answers the question: how would a $36 million business need to plan, invest in, manage and deploy IT if it were to survive and thrive in a competitive environment? The IT Review was conducted during June 2010.


Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.