Document Type

Research Report

Publication Date



The Town of Ipswich, acting for its Town-School Coordination Committee, contracted with the Edward J. Collins, Jr. Center for Public Management at the University of Massachusetts Boston to undertake a review of the Human Resources (HR) management, Recreation Department programming, and the Information Technology needs of the Town and School Department. The review was undertaken to assess how collaborative approaches might enhance the effectiveness of each of these municipal functions. The Collins Center has published a report on each of these topics. The overall Project Manager was Senior Associate Richard Kobayashi. The HR report was prepared by Collins Center Associate Mary Aicardi. On site work was carried out in May and June 2010. The review determined that basic HR administrative needs are being met in both the Town and the School Department. Included in this assessment are the core functions of employee recruitment, selection, orientation, payroll, benefits, leave entitlements, tracking and administration; collective bargaining, policy administration, development of job descriptions and classification, maintenance of personnel files; administration of workers compensation and injured on duty programs; employee relations; union relations, including grievances and discipline; budgeting and salary projections; Civil Service administration; performance appraisal; retirement eligibility and benefits; and unemployment compensation.


Edward J. Collins, Jr. Center for Public Management, University of Massachusetts Boston



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