As deliverers of social services, faith-based organizations have been stereotyped as being inefficient and focused on spiritual outcomes alone, and have therefore been largely ignored by funding agencies. The United Way of Massachusetts Bay, realizing the importance of such organizations, particularly in communities of color, has actively sought to dispel these stereotypes and work with faith-based organizations to enhance service delivery to needy Black communities in Massachusetts. Through training and participatory research, faith-based organizations have begun to appreciate the importance of measurable outcomes.



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