This article focuses on the contributions of its workers' culture to the success of Cooperative Home Care Associates (CHCA). It examines what the home healthaides bring to the culture of the company, how their contribution develops through their experience with the company, and how their heritage contributes to their CHCA work and to the company as an organization. This is one segment of a larger study that will deal with the background and history of CHCA, the vision of the founders and its implementation, the role of organizational policy, and the contribution of management philosophy to its accomplishment.
Glasser, Ruth and Brecher, Jeremy
"We Are the Roots: The Culture of Home Health Aides,"
New England Journal of Public Policy:
1, Article 9.
Available at: http://scholarworks.umb.edu/nejpp/vol13/iss1/9